Transforming CrossFit Affiliates from Jobs to Businesses
More Members in your gym.
More Time for you.
It's time for a new era for CrossFit affiliate owners.
We're passionate, we're knowledgeable and we care, care, care. Yet we're over worked and on the verge of burnout. We have jobs, not businesses. It's time to change that.
The good news is, this is very common in small business and known as "the technicians curse." You don't need more systems, you need someone to run the systems. That's where we come in.
We provide professional Member Success Assistants that specialize in helping CrossFit Affiliates thrive by offloading the burden of admin, communication and member management. Sales? Yep, we can help there too!
Why work with us...
Your member success assistant arrives fully trained in PushPress and in CrossFit customer service, so they already speak the language. Our MSAs aren't just administrative support; they're an extension of your team, deeply integrated into your unique operations and ready to run your systems for you. Worried you'll lose your voice? We got you - our owner clone technology ensures we respond to every member, lead and contact just like you would.
You get focused, expert customer and admin support, 5 days a week, allowing you to offload critical tasks and focus on your business.
The Stuff We Will Do
actually this is just the start...
1
Member Management
Holds, cancellations, upgrades and billing, we'll take care of all of that. No more members telling they're going away for 2-weeks between classes. Enjoy seamless member management as your MSA handles your community engagement with professionalism and empathy.
2
Your Voice, Only Faster
Worried about losing the personal touch? Our Invisible Extraction process scrapes your past communications to build a 'Digital Twin.' Your members and leads get the same warmth, style, and passion they expect from you—but they get it instantly. You stay the 'Gym Mayor' while we act as the 'Chief of Staff.
3
We Pay for Ourselves
You can't answer emails while coaching. We'll book leads into free trials or appointments while you're on the floor. Just 4 new members per month and our service is paid for. Drop Ins? We'll take care of booking and payment for your drop ins too.
Our process is smooth and simple
01
Let's chat more
We love the fact that every affiliate is different which is why we take the time to understand your goals. We'll talk you through the process and offer advice on getting the most out of your Member Success Assistant.
02
MSA Assignment & Onboarding Week
We match you with an MSA and get them brought up to speed to ensure awareness on your community's unique culture, along with your unique policies and procedures. Because your MSA is already trained on PushPress and customer service, they can spend more energy on matching your style.
03
Seamless Integration & Launch
We prioritize your success above all else, ensuring that every interaction with our services exceeds expectations. Our rigorous quality assurance processes guarantee top-notch results every time.
